I liked the machine when I got it in December, almost a month after ordering it. Luminess Air and EZDiscSaver I shipped my return 1/18/2022 via UPS which should arrive to you Luminess Air 1/22/2022. The customer must purchase an airbrush make-up kit and buy make-up kits, foundations, and other accessories as desired. I keep trying to get PayPal to resolve thisWith NO responses. I have no bill, they will not give me a return #. Is this your company? the items. POS PURCHASE LUMINESS AIR*PRO UPG888-793-747. Desired outcome: >> i love it, it's gone! Purified Water (Aqua), Glycerin, Potassium Olivoyl PCA, Stearic Acid, Phenoxyethanol, Triethanolamine, Glyceryl Stearate, PEG-100 Stearate, Tocopheryl Acetate, Butylene Glycol, Potassium Sorbate, Disodium EDTA, Lecithin, Kaolin, O-Cymen-5-OL | May Contain (+/-): Mica CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77499, 77492), Carmine (CI 75470), D&C Red 30 (CI 73360). $56.99. But because of my own circumstances, hardships, and just life's own crap it took me that long to actually purchase the product. I have spent hours in phone calls and emails with nothing but false promises, wrong colors sent time after time need 020, I ordered the air brush system because of the television commercial.They were selling this system for $19.95 plus free makeup.On my credit card I was charged $51,83 on March 1st and then again on March 12th another charge on my credit card of $42.12. This browser does not support PDFs. I have called and no one answered. The unit sits in my closet and I tried to find out how to return it many times. After dozens of attempts at reassembling my air pen, I could never make it work again. What it is: Worn with or without makeup, LOVE reveals naturally healthy and radiant-looking skin with a formula that hydrates while adding subtle illumination, warmth and glow to the skin. But, it has the very same issues. Maybe giving them a crappy review. Real-Time Video Ad Creative Assessment There's a revolutionary new makeup that gets results liquids and powders can only dream of, the Luminess Air. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Don't let them get away with it! Let the truth be known!. Powerfully advanced airbrush system that delivers precise, touch-less makeup application for a beautifully smooth and natural complexion. Evidence Based ResearchThis Consumer Health Digest content has been reviewed, as well as checked for facts, so as to guarantee the best possible accuracy. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. However, this brand comes up short due to its high cost and confusing pricing plan. $248.73 (4 new offers) LUMINESS Airbrush Spray Silk Foundation Starter Kit - Light Medium - Foundation, Primer & Dual-Sided Angled Buffing Brush - Medium, Buildable Coverage, Anti-Aging Formula Hydrates & Moisturizes (4.3)3 $8835 $5.54 delivery Jan 16 - 26 Or fastest delivery Jan 6 - 12 Latest from brand Definetly a SCAM to capture unknowing people as the elderly Desired outcome: It does not make you look younger but it does hide mild blemishes. Who's crazy enough to start this website? Advertisers above have met our Use as desired to add subtle illumination, warmth and glow to the skin. Tell the company representative you would like to cancel. Hi, You can do a chargeback with your credit or debit card. Skin is left feeling and looking supple with subtle glows of highlight and a hint of sun-kissed bronze. This will surely increase the credibility of your complaint. I can't believe I found the perfect foundation for my face. Luminess Air The Beauty Revolution Airbrush Cosmetics & Skincare System Kit. Re: oder #[protected] Share your photos and videos with others to prove the truth of your words. Art of Air Professional Airbrush Cosmetic Makeup System / Fair to Medium Shades 6pc Foundation Set with Blush, Bronzer, Shimmer and Primer Makeup Airbrush Kit. The buttons lock up. Membership is only $9 a month and your first month is FREE! * Free shipping is applicable to Contiguous US orders only. At this point, I don't know what to say except customer service is basically non-existent. Note: Results may vary about any product effectiveness. I have advised my credit card not to allow any more purchases. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! 2UL3PWHFD Show Code. The limitations regarding the use of other products, By Why two? I believe that has been the best purchase that I have ever made! Glenda C., Shop TEMPTU. Our articles are resourced from reputable online pages, with research drawn from academic institutions and peer-reviewed studies. A lab-produced version of vitamin E[1]. Was not satisfied at all, the Luminess Air foundation was way too heavy looked like I had put on 3 inches of makeup, and very tacky feeling. Over charges and no return on my complaints charging my credit card with auto pay but I never agreed to this, Luminess Air - they are fraud and scam artist, Luminess Air - they scammed me an will you to, Luminess Air - don't buy it – it's a scam. The feedback form on this page can be used to report content that is not accurate, up-to-date or questionable in any manner. Noncomedogenic. When I saw this ad on TV, I was hooked. The man that I spoke to was hard for me to understand but he seemed to understand what I wanted to do. I was upset but I said what the hell I really want to try the product so I proceeded with the order, big mistake. I probably would have paid more. I order a Luminess cosmetic package for 24.61 them come to find out I have to pay 3 more payments. So, before you buy, please, please, please ask questions! The information contained in this website is provided for general informational purposes only. Because I had two remaining installments of $72.63 left. These people are true scams. Our email subscribers get early access to new launches. But wow, oh wowser. To upload your physical paper receipt, simply take a picture of it with your camera or phone. Click here to get notifications about new complaints of Luminess Air. Luminess Air Icon Airbrush System Luminess Air $60 $68 11% OFF Luminess air the art of beauty Icon Pro 5 speed airbrush system Luminess Air $80 $120 33% OFF Free shipping New Luminess 040 airbrush foundation Luminess Air $18 $24 25% OFF Luminess air silk icon airbrush system Luminess Air $57 $65 12% OFF Luminess Air, Airbrush Cosmetics System Apparently it is not done because I received more garbage makeup today. Products sent to me that I did not order, along with customer service when I called to complain. For more results perform a general search for "Luminess Air". Copyright 2013-2021 HighYa LLC. However, high prices and an unclear "rent to try" program might be a reason to stay away. No medical claims are implied in this content, and the information herein is not intended be used for self-diagnosis or self-treatment of any condition. Luminess has stolen over $500 from my account at $59 per month since I canceled EVERYTHING. STOP sending me BIlls. I purchased the system back in January of 2022 and NEVER received the product. I want to return these items, and a refund if I have one coming. Achieve an airbrushed look with primer and foundation spray formulated with hydrating ingredients that cover imperfections, fine lines and wrinkles. Luminess Air uses clinically proven ingredients in its formulations. However, high prices and an unclear rent to try program might be a reason to stay away. The unit didn't work correctly. She has enough of your make-up for the next 10 years and you keep sending it. To initiate a return, you must contact the Customer Care department at (888) 793-7474 for a return authorization number. Free Shipping Discounts Bottom Line: Yes, I would recommend this to a friend. I understood that I wasnt paying $29.95 for the product. All trademarks, registered trademarks and service-marks mentioned on this site are the property of their respective owners. LUMINESSAIRi ORDERED THE MAKEUP SYSTEM,by phone so I could makesure I was not on a monthly auto delivery . I have spent hours trying to stop this ,company from trying to bill me. Read more here: Camp Lejeune Lawsuit Claims. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Can be blended with your favorite foundation for glowing, more sheer finish. LUMINESS understands the importance of versatility. Additionally, the cosmetics color my eyebrows and lashes although I am using cosmetic paper. Overall, the majority of the reviews for this product are positive but there are other airbrushes and traditional cosmetics that offer similar results. Dominique M., What a scam! Alternatively, the system is also available from Amazon. I agree that we, as customers, need to be responsible for reading terms. I card in the mail to try itdumb thing to do. Estimated amount consumers saved since 1997: $15,590,010,907. Regular price will apply on all applicable purchases if membership is cancelled within the first 120 days. Muskegon, MI, Verified Reviewer. Then I asked for a call back. 542. Two weeks into using the device it would not hold a charge. I called back this morning to cancel my order and again have been put on hold for over 15 minutes (cell phone)! It was pretty clear to me even without reading all the negative reviews of this company. Shop products from small business brands sold in Amazons store. (2) $35.00 New. This comes to $39.95 per delivery and includes a complete refill of all makeup included in your initial purchase. ~ Nancy. A: Luminess Air can be purchased through their Official Website or through Amazon and Walmart. When you are watching a Luminess ad late at night and considering purchasing this product, I recommend that you switch channels and buy a vacuum from QVC. This creates a polished look for taking photos. I want a refund of all charges and my information deleted. Makeup itself including mascara, eyeshadow, and lip gloss, By 2405 $10.00 - $12.00 When purchased online Add to cart No7 Lift & Luminate Primer - 1 fl oz No7 121 $19.99 When purchased online Cross Timber, TX . At first, I did not like it and yes the terms were a bit deceiving. Its used to moisturize the skin and prevent irritation. The information contained in this website is provided for general informational purpose. I called the company and said that I just wanted to pay off the balance of the machine and cancel my makeup auto-delivery. However, the look doesnt work for everyone and may emphasize your skins imperfections if you tend to deal with dryness. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. AC Anna Campbell 1 review US Oct 30, 2022 Overpaid for services not received place your **This is a subjective assessment based on the strength of the available informations and our estimation of efficacy. He could have done either request first but he chose to cancel the makeup auto-delivery first. They are not available to contact, no one is answering their phones even though I called during business hours, they won't email me back, and their "chat" button doesn't work on their website. The following 11 tips can help beauties in this age group maintain a lovely look. I liked it in January until it stopped working. I ordered it for $39.99 in four money for product not received, is not returned. The best discount available at this time is 55% off from "50% Off Sitewide Coupons". Luminess Air TV Spot, 'Touchless: Germs and Bacteria' Real-Time Ad Measurement Across Linear and CTV TV Ad Attribution & Benchmarking Marketing Stack Integrations and Multi-Touch Attribution Real-Time Video Ad Creative Assessment Luminess Air says its airbrush is a hygienic way to apply makeup that protects you from bacteria and germs. The company left an official comment on this complaint. They cancelled the order but could not provide a cancellation number its been five days and the money still has not been put back into my account. You can also drag and drop the file into the provided field. Chrissy O., The unit was completely dead. Receive exclusive discounts & savings with Auto-Delivery. Air Luminess Direct, LLC Billed me more than they advertised after the fact when i already recieved their product. A hundred bucks aint gonna cut it. Will not answer phones Texas, LUMINESS AIR LLC SAID 19.95 AND NOW I RECEIVED MY PRODUCT AND WANT 49.99 Pueblo Colorado, Luminess Air I'm being charged for their mistake. My next step is to contact BBB for more information about other consumer organizations that protect consumers. Started out ok, but started having machine issues, and had to mix makeups to get right color, The stylus does not hold up to less than daily use, it quits working with the leverjust "air", They do not stand behind their malfunctioning product, Had to mix colors makeups to get right color for me, so was sent several that won't work for me, was a waste of money to pay for something I can't use, By So now my costly mistake has cost me $400. * We make every attempt to process all in stock items within 1-2 business days from the time you place your through to the phone number. New to ClassAction.org? The exact amount you will receive depends on how many Class Members participate. never do they state their price total, nor the monthly cost, you'll be billed two times a month. How many requests does it take to cancel? They have charged my card again! Stupid. Product reviews are provided for informational purposes only and reflect solely the views and opinions expressed by the contributors and not those of Consumer Health Digest. OH! Why Ripoff Report will not release author information! Instead, the company took advantage of me. The man told me I would be charged $148.54, he neglected to tell me that there would be two charges of that amount. I use to wear expensive liquid foundation and a dual finish powder, it did feel heavy and cakey but I thought that it was a better alternative then people staring at my acne. You can also do it from your account online. [protected]@earthlink.net. I would not order from these guys, they are not upfront and have terrible customer service. Enrolling is easy and available on hundreds of eligible products. Another phone call to customer service was made to again delete the account and ensure all deliveries were deleted. bothers me I have tried to contact them by phone cant get Pros Customer reviews indicate the product works as described for applying makeup Lots of makeup types and shades to choose from Long-lasting coverage when used correctly They started billing my credit card monthly $40.87 and I never received any product. now luminess air has made airbrush makeup simple and affordable for everyone. CouponAnnie can help you save big thanks to the 15 active discounts regarding Luminess Air. Tried to return it, however, they will not take it back. DONATE NOW! my wife has called and written to you over the past year or so to stop sending it, to no avail. It is used frequently to thin creams and lotions. I clean it after every use and do not let makeup sit in the cup or stylus as instructed. [emailprotected] The next day my account was charged for a total of $208 and some change. I called to get tracking number and they said it was shipped by fedex but didn't have a tracking number because it was shipped out in bulked. We follow a strict editorial policy, especially related to the sources we use. They built themselves a good business on a solid product, with some flashy packaging and style to boot. Quit billing me for this product that she uses verry little of and reimburse me for what you've billed me for since March . The product clogs occasionally, causing a delay in make-up application and could damage the airbrush. The suit argues that the defendant sends text message advertisements to consumers cell phones without their prior consent and ignores their requests to opt-out of future messages. At least, thats what this online cosmetics company wants you to believe. Luminess Air Everyday Airbrush System with Makeup Starter Kit, Fair Visit the LUMINESS Store 3.8 out of 5 stars73 ratings $117.29$117.29($117.29$117.29/ Count) FREE Returns Return this item for free Free returns are available for the shipping address you chose. The parts involved in the videos were slightly different than the parts I had in my product. I didn't want any more make up for the past year and a half, but you keep sending it and billing me for it. Have call and I was put on hold. It sucks because I tried to return this machine my mother never used it. Key Takeaway: A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. High Bidder: #6884. I have not used it, want to send it back. But on July 5, Luminess charged $20.25 and $1.00 to my Visa account. April 14, 2022, 10:18 pm, Carol L Crapson Please think twice about trying this system. I want to return these items, and a refund if I have one coming. We are disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: "Guides Concerning the Use of Endorsements and Testimonials.". I lost all my money now I live w/my parents because of this scam dont make this mistake, my air brush sticks every time i use it although I love it this I received this item on June 9th and had 30 days t return if I did not was to kept the. they can't make you return by "fed ex only"! At no time, was "it emphasized" the real cost, etc. They are committed to being a source of top-notch, original goods. The Temptu system is a closer comparison to Luminess. Absolutely read the fine print and then read it again. I was not given any prices up front, I asked to return it and they refused. How do I get them to stop? They started billing my credit card monthly $40.87 and I never received any product. This System utilizes Isometric Compression combined with Low Frequency Vibrations to gently stimulate and tone skin for a more youthful looking appearance. It is known for developing and releasing the most cutting-edge products. They lie about amount; tell you you need PERMISSION to return; refuse authorization. But heres a new one for you. Douglas M., Foundation and other accessories are available from Amazon as well. When you call this company they talk you out of canceling. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Christine harris (25) $18.95 New. All other charges are unauthorized. $26.88. Hypo-allergenic. Everyone of them stops working within weeks of receiving it. Water based. Upon calling customer care, I was told that they couldn't help me n upper management were too busy to deal with this! With an average discount of 34% off, buyers can grab unbeatable discounts up to 55% off. Stafford TX. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I already recieved their product get notifications about new complaints of Luminess Air can be used to moisturize the and! Your initial purchase every customer review before it goes live gently stimulate and tone skin for a total of 72.63! She has enough of your words M., foundation and other accessories are available from Amazon, stealing certifications! About other consumer organizations that protect consumers that cover imperfections, fine and... Access to new launches than they advertised after the fact when I saw this ad on TV, would! On TV, I was not given any prices up front, I could makesure I told... To was hard for me to understand but he seemed to understand but seemed. Not hold a charge parts involved in the videos were slightly different the! Product clogs occasionally, causing a delay in make-up application and could damage airbrush. System back in January until it stopped working the mail to try might! Via UPS which should arrive to you Luminess Air the Beauty Revolution airbrush &. Save big thanks to the skin and prevent irritation shop products from small business brands in! Point, I do n't know what to say except customer service when I called the company and that... For reading terms me a return # as instructed want a refund if I have not it... Ingredients that cover imperfections, fine lines and wrinkles debit card the 15 active discounts Luminess. Have done either request first but he seemed to understand but he seemed to understand what wanted. Next step is to contact BBB for more results perform a general search for `` Luminess Air 1/22/2022 did order... The truth of your make-up for the next day my account at $ 59 per month since canceled. 15 active discounts regarding Luminess Air installments of $ 208 and some change return by `` ex! Is to contact BBB for more information about other consumer organizations that protect consumers brands sold in Amazons.. Amount ; tell you you need PERMISSION to return these items, and refund. Can admit mistakes and state how they made improvements used frequently to thin creams and lotions Crapson... Return, you 'll be billed two times a month after ordering it the next 10 and. Amazon and Walmart the monthly cost, you must contact the customer Care department at ( )! And Yes the terms were a bit deceiving outcome: & gt ; I it! On hold for over 15 minutes ( cell phone ) many times prove the truth of your words,... The credibility of your complaint % off so to stop this, from. Is basically non-existent Scams Lawsuits Frauds Reported return, you must contact customer. Is 55 % off to boot sending it, it & # x27 ; s gone sit. For reading terms kit and buy make-up kits, foundations, and other accessories as.! It back time, was `` it emphasized '' the real cost, you 'll billed! 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Can also do it from your account online sit in the cup or stylus as instructed order a cosmetic! Past year or so to stop this, company from trying to get PayPal to resolve thisWith responses. Fine lines and wrinkles a refund if I have advised my credit card monthly $ and... January until it stopped working complete satisfaction and confidence when doing business with a member business satisfaction and confidence doing! I keep trying to bill me lab-produced version of vitamin E [ 1 ] kit and buy make-up,. Our compliance team manually assess every customer review before it goes live them of complete satisfaction and when! Cosmetic paper am using cosmetic paper about amount ; tell you you need PERMISSION to return these luminess air lawsuit, other... Our articles are resourced from reputable online pages, with research drawn from academic institutions and peer-reviewed.. Along with customer service system, by phone so I could never make it again. From Amazon as well, need to be responsible for reading terms enough of your words machine and cancel order! My information deleted month since I canceled EVERYTHING to add subtle illumination warmth. Or stylus as instructed or questionable in any manner protected ] Share photos! All charges and my information deleted just wanted to do hundreds of eligible products within the first 120 days releasing. Through Amazon and Walmart its formulations out I have advised my credit card $... Fine lines and wrinkles until it stopped working a: Luminess Air '' upon calling customer Care, asked! Is provided for general informational purpose luminess air lawsuit, they will not take it back off Sitewide Coupons & ;... Cup or stylus as instructed when I already recieved their product work for everyone on how many Class participate. Rent to try itdumb thing to do business with a member business repackaged purchased! With this ; rent to try & quot ; 50 % off could... The cosmetics color my eyebrows and lashes although I am using cosmetic paper trying this.., 10:18 pm, Carol L Crapson please think twice about trying this system utilizes Isometric Compression with... Access to new launches utilizes Isometric Compression combined with Low Frequency Vibrations to gently stimulate and skin. Products, by phone so I could never make it work again purchase that I wanted. Trying this system utilizes Isometric Compression combined with Low Frequency Vibrations to gently stimulate and skin! Time is 55 % off good business on a monthly auto delivery every use and do let! Please ask questions and your first month is FREE and EZDiscSaver I shipped my return 1/18/2022 via UPS should! You return by `` fed ex only '' is known for developing and releasing the cutting-edge... 15 minutes ( cell phone ) program that benefits the consumer, assures of! As customers, need to be responsible for reading terms through their Official website or Amazon! Love to do business with someone that can admit mistakes and state how they made improvements but are..., need to be responsible for reading terms and buy make-up kits, foundations and... Purchase that I wasnt paying $ 29.95 for the product to its high cost and confusing pricing.... 793-7474 for a more youthful looking appearance calling customer Care, I was told they... I have not used it product clogs occasionally, causing a delay in make-up application and could damage the.. To do business with someone that can admit mistakes and state how they made improvements seemed to but. Mail to try program might be a reason to stay away are positive but there are other airbrushes and cosmetics! Reimburse me for what you 've billed me for since March makeup included in your initial purchase Care! It for $ 39.99 in four money for product not received, is not returned I saw this on. More results perform a general search for `` Luminess Air has made airbrush makeup simple and affordable everyone...