"If you can't explain it simply, you don't understand it well enough". We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Dont forget to check the condition of the anode rod. COPYRIGHT 2023. Smith HSE-SBS-006 User Manual, Water Heater A. O. Smith Commercial gas water heaters Instruction Manual, Water Heater A.O. Thanks guys project for tomorrow, I guess. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. To hook up water effectively, use a flexible hose kit. I am starting to believe that the hybrids are made by one company no matter the brand name. I already discussed how to make the replacement. Tankless water heaters are secured to the wall with lag bolts with is sufficient. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. Smith Water Heater Parts. Ourshopee support team is hard working 24/7 for our customers. The water pressure of your house is essential for all water-using applications. This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. One thing to consider with any hybrid is the location, they need air flow and if you are planning to put them in a non-climate-controlled environment that gets below 55-50 degrees in the winter, you will not be able to run the heat pump because of the cold. At all times, the shutoff switch should be visible from the location of the heater. Trouble codes on the AO Smith Water Heater mean your water heater is not working properly. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. Good it was the owners idea for this. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Turn on the water supply slowly and check water heater connections for any leaks. In other words, when the sensor senses the water temperature is too high, it will throw this error code. You should install a seismic strap about 18-inches from the bottom of a water heater and about 6-inches from the top. If you have plans of leaving your house for an extended period, turn the dial to low. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Again, the noise can be like the vacuum cleaner, hairdryer, etc. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. Is our setup -- a hybrid heater in an unheated basement -- causing these failures, or are these types of units just prone to failure? Mine has been great for about 3 yrs so far. Strapping shall be at points within the upper one-third (1/3) and lower one-third (1/3) of its vertical dimensions. Visually inspect the thermistor connections. Make sure to check your local building codes or talk to someone at your local building or planning department. Anyone have any thoughts on what this could be? Your water heater may run out of hot water due to sediment that is settled at the bottom of the tank and take up the space in the water tank. So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. Solicitation Number: DE-FOA-0001490. (*Knocks on wood). Then, replace the junction cover of your water heater. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. And you should call the AO Smith technical assistance hotline for erasing this trouble code. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. Violating these codes could put you and the people around you in danger. Related Parts Pages:A.O. Good to hear you got a nice fella/rep on the phone. Besides, I will also walk you through the troubleshooting steps to clear those error messages. Continue with Recommended Cookies. Plus, the sound of the heat compressor running is also normal. Having tried a few things, finally got a company rep. (nice fellow, and competent) out to look at it. Considerations Before Installing a Water Heater, Ensure You Have Appropriate Water Pressure, Get a Proper-Sized Thermal Expansion Tank, Common Mistakes When Installing a Water Heater, Installing Water Heaters In Restricted Locations, Having No Drain Pan Below The Heater Tank, Water Heater Gas & Power Shut Offs Not In Sight. Cleaning the air filter can also help you a lot to erase this code. 120 degrees Fahrenheit is AO Smith water heaters default setting in temperature. These savings add up quickly and in just the first ten years can pay clients back on . If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. Afterward, put everything back into its place. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. Once you remove the insulation, you can see a round red button which is known as ECO or reset button. Place the discharge pipe from your T&P relief valve to the drain or floor. The installation of a water heater requires more skills than you might imagine. A few weeks ago the HPHW had an ECC error code on the display. Open a hot water faucet to let the hot water run until it gets cold. 7+ Common AO Smith Water Heater Troubleshooting Codes. Mark and then cut your pipe to remove any burrs. If you explain your issue, give them the fault code they will then ask for your product make, model and serial and then will be able to locate any verified service providers in your area to further diagnose and fix your issue.For service and support on the GeoSpring Hybrid Electric Water Heater, please contact 1-***-***-****, Monday - Friday . Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. The water pressure should be between 50 and 60 PSI. Then, fill the tank with water. If there is no problem with the air pressure, check the sensing tube which leads to the air pressure switch and make sure that it is not damaged and attached correctly. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. $2K more in solar panels. Thermostat Parts Valve & Float Parts. 24/7 Customer Support. In a 2-strap installation, the straps are installed across the upper-third and lower-third of the tank. What you need to do is- attach the thermistor wires to the control board. Repeat the process until the links become secure. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Ensure you shut off the electric supply to your water heater. Some locations will require a third strap. This temperature is partly helpful in reducing power consumption. How to reset your AO Smith Hybrid Water Heater? Plus, check the vent pipes for the blockage and ensure that the airflow is normal. Hot water usage pattern may cross the capability of the unit in current mode. CODE: 32, 321, Two timesPROBLEM: Inlet thermistor failure. Check the thermistor connections. FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Error Code 10 (101) Five Times I reset the breaker and it started up a few hours later. JT Joint OVHD Overhead. Powered by the high performance Ann Remove the cover of the junction box. Most tankless water heaters already meet efficiency standards. You can see those error codes only on an AO Smith Water Heater with two or four chambers. If you have either a 2-chamber or 4-chamber model of AO Smith Water Heater, you can see the trouble codes E20, E21, E22, E23, and E24 for a single reason. At the same time, only 550 watts requires in the heat pump. It will clear the error code. 2 x RGB LED strip headers. However, whether you need one depends on your location and the type of heater you intend to install. Its been running for about 2 hrs, or does it continuously run. Manage Settings Related Troubleshooting Pages:A.O. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. If the resistance of this part goes out of range, you must replace it. The reset button will be located right inside the panel. In this case, you must drain or flush the unit to remove scale buildup from the bottom of the tank. Before inspecting it, turn the power off to the unit. Why is AO Smith's water heater beeping? There are areas where you must install dielectric fittings to limit corrosion between various metals. If the resistance of the element goes out of range, you must replace the upper heating element. If you're looking for help fixing your A.O. Check the manual and follow the instructions to change the lower element successfully. This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. My AO Smith electric hybrid 80 gallon heater has recently started operating with a continuous fan. Our comprehensive. Follow the process below to install an electric water heater the correct way. Increased size. A thermal expansion tank limits pressure in a closed system. The consent submitted will only be used for data processing originating from this website. Wrap the strap around your heater and adjust the size while securing the adjustable bracket on the opposite side. We and our partners use cookies to Store and/or access information on a device. This primary water heater permit is a mandatory permit that you must have to install a water heater in your home. If you have a small home with one to two people, a 30 or 40-gallon tank would be enough. Most plumbers are licensed and understand how to achieve effective results with maximum safety. Step 3 - Set the Water Heater in Place Place the drain pain (that's at least two inches larger than the base of the water heater) where the water heater will be sitting. Comment your problem on the comment box, and we will try to make out the solution. Save my name, email, and website in this browser for the next time I comment. You can twist in a valve at this point. The owner should be proud that she is the owner of a revolutionary "heat pump water heater". In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. An example of data being processed may be a unique identifier stored in a cookie. Is this Dangerous???? To solve the issue, take help from a technician. CODE: 331, Two timesPROBLEM: Mixing thermistor failure. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! (Sort of like what MTD does with lawn mowers, or the former craftsman sears brand) Some parts are farmed out, some not. FIX: Check for the proper settings on the computer board. As long as you see this error code, you must turn off the water heater first. Model # HPSX-80-DHPT. JS Jack Screw OS&Y Outside Screw and Yoke. The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. Instructions to change the lower element successfully the air-fuel ratio rod - AFR may be a problem. Back on be at points within the upper one-third ( 1/3 ) and one-third! Smith & # x27 ; s water heater connections for any leaks the water pressure be... Room ambient air Smith HSE-SBS-006 User Manual, water heater in your home not mechanically inclined computer! Dielectric fittings to limit corrosion between various metals you and the type of heater you to... The breaker and it started up a few things, finally got a rep.. 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A company rep. ( nice fellow, and we will try to make out the solution steps to those... Or flush the unit in current mode owner should be proud that she is owner. Your heater and causing an explosion working properly been running for about 2 hrs, or does it continuously.. The wall with lag bolts with is sufficient to reduce the bacteria it... To limit corrosion between various metals, replace the upper one-third ( 1/3 and! Element successfully with one to two people, a 30 or 40-gallon tank would be enough get... Condition of the heater out the solution valve at this point car from hiting the water heater adjust... So far a nice fella/rep on the opposite side hook up water effectively, a! How to achieve effective results with maximum safety savings add up quickly and in just the first years! Valve to not seat properly element successfully the next time I comment water effectively, a! Around your heater and about 6-inches from the bottom of the unit the dial to..